PRIVACY
Your information.
Handled carefully.
This notice explains what information Element Rise uses when you enquire, send records or buy a report.
Who is responsible?
Muhammad Ahsan Zaheer trading as Element Rise is the data controller. Contact: contact@elementrise.co.uk. Business correspondence: Suite RA01, 195–197 Wood Street, London, E17 3NU, United Kingdom.
Information we collect
We may collect your name, business contact details, billing address, company number if supplied, project answers, order details, correspondence, payment status and the files and information you upload for the service. Business records may contain information about other people. Please remove names and other personal information that are not needed for the report, and do not send passwords or unrelated sensitive information.
Why we use it
- To answer enquiries and take steps you request before entering a contract
- To accept, manage and deliver an order under our contract with you
- To keep tax, accounting and legal records where required by law
- To protect the service, prevent misuse and resolve disputes where we have a legitimate interest
We do not use client files for advertising, sell them, or make automated decisions about people.
Who receives it
Cloudflare provides website hosting, security and private object storage. Stripe processes payments, billing details and invoice delivery. Our transactional email provider processes the contact details and order summaries needed to send upload confirmations and alerts; client files are not attached to those emails. We do not authorise processors to use client files for their own marketing.
International processing
Some technology suppliers may process information outside the UK. Where UK data-protection law requires a safeguard for a restricted transfer, the supplier’s approved contractual safeguards or another lawful transfer mechanism is used.
How long we keep it
Retention policy: working files and delivered reports are deleted 90 days after delivery unless a longer period is agreed; enquiry correspondence is kept for up to 12 months. Invoices, payment records and other records needed for Self Assessment are kept for at least five years after the 31 January submission deadline for the relevant tax year, and longer where HMRC rules require it.
Your rights
Depending on the circumstances, you may ask for access, correction, deletion, restriction, portability or object to our use of your personal information. Contact us at the email above. You can also complain to the Information Commissioner’s Office.
Security and updates
Access to client records is restricted to what is needed to deliver and administer the service. No internet service can promise absolute security. This notice will be updated when providers or processing materially change.
Version: 21 September 2026.